Civil Enforcement
Looking for a job where no two days are ever the same? If you've got great people skills, and fancy an outdoor job that will keep you fit, why not become a CEO? No, not that kind of CEO! Read on to find out what's involved.
Current Vacancies & Welcome Payment
We currently have a number of full and part-time vacancies available within our Civil Enforcement Team. These vary from an 8-week full-time rolling shift pattern to part-time working on evenings and weekends.
Think you’re suitable for the role and would like to apply, but the hours advertised don’t suit your life or existing commitments. Let us know what days and hours you can work, it might work for us both.
Our Civil Enforcement roles now also offer a welcome payment of 5% of the starting salary for the job grade. This is payable upon successful completion of your probationary period and is subject to eligibility criteria.
See Civil Enforcement Officer vacancies
About the Job
Civil Enforcement Officers (CEOs) are, first and foremost, a uniformed point of contact for visitors and residents. They act as “ambassadors” for the council and frequently help with directions to local landmarks, answering a wide range of questions about the local area, as well as providing advice to the public on parking queries. The Team has invested in state-of-the-art equipment, including personal video cams and handheld computers, and is committed to really improving the service offered to the public. This in turn offers the right individual the chance to really develop skills, confidence, and opportunities to further their career.
Our Civil Enforcement team plays a key part in ensuring our roads are safe and help to reduce congestion. Officers operate in the whole of Bath & North East Somerset, seven days a week including early mornings and late evening, working outside in the fresh air and all weathers whilst talking to people and improving their fitness and health. Civil Enforcement Officers enforce parking and waiting restrictions on public roads as well as in our car parks. All staff in the service work as a team and provide support to help deliver events and parking suspensions, ensuring that Bath and North East Somerset is the place to live, work and visit.
The main objectives of a Civil Enforcement Officer (CEO) are to make sure that both on and off-street parking restrictions are observed and when they cannot ask the driver to move on, enforced in a fair, correct, and consistent manner. CEO’s check whether vehicles are parked appropriately and issue parking tickets called Penalty Charge Notices (PCNs) to any that are parked in contravention of the Traffic Management Act 2004 regulations. Civil Enforcement Officers (CEO’s) enforce parking and waiting restrictions on public roads as well as in our car parks.
Before carrying out enforcement duties on their own, all CEO’s will have completed a comprehensive training programme and worked alongside an experienced officer. This ensures that parking policies are followed correctly and that they maintain a high level of customer service when dealing with the public.
Request a callback
To request a callback to discuss any questions you have about any roles available and the application process, please email parking@bathnes.gov.uk with your contact details, and a member of the Parking Services Team will give you a callback.
Want to find out more?
The National Careers Service has further information about the role of a Civil Enforcement Officer.
