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Our Values

We have one overriding purpose – to improve people’s lives.

Improving people’s lives brings together everything we do, from cleaning the streets to caring for our older people. It is the foundation for our strategy, and we will ensure that it drives our commitments, spending, and service delivery. 

We have two core policies – tackling the climate and nature emergency and giving people a bigger say. These will shape everything we do. 

Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services. 

For our council staff, our values shape every aspect of our working life and our vision for the future:

Bold

We are bold in our approach to creating solutions and delivering results.

empowered

We empower people to create efficient and sustainable solutions.

supportive

We support each other, work together, build trusting relationships, and strive to do our best for each other and the people of Bath & North East Somerset.

Bold

We are transparent, take responsibility for our actions, and listen to understand and improve.

Our staff

Our core values shape every aspect of our working life and how we look to the future. Our values centre around being accountable, open, and actively trying to improve. We are open to criticism and strive to do better.

Our community

Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through public services such as social care, education, and transport provision. 

We collaborate closely with a wide range of partner agencies and organisations, such as the NHS and the Police, and pool our resources and expertise to deliver services efficiently and effectively. We are committed to transparency and fairness, and provide extensive documentation on how we operate and the strategies we follow. For further details, read about the council and democracy.

Our recruitment process

Our staff are our most valuable resource, and our values play an important role in our recruitment processes. To ensure fairness across a wide range of departments and teams, a central panel assesses all jobs and sets the pay grades for the work involved. In the interests of equitable treatment, all job applications must be made using the standard form and we only accepts CVs when they are attached to an application form. 

Our interview panels all use the same values-based recruiting processes and scoring system for every candidate. We are committed to keeping you in the picture about the progress of your application at all stages.

 We recognise that the success of the recruitment process is reflected in the staff who stay with us long-term, so we support new starters with extensive induction and ongoing training.

Our purpose

In essence, to translate our purpose into commitments, we work to the following three principles across all that we do, when doing our work, providing for our community, and recruiting new staff:

  • Prepare for the future: We plan and innovate to meet future challenges.
  • Deliver for residents: We focus on providing high-quality services.
  • Focus on prevention: We aim to prevent issues before they arise.

Welcome from our Chief Executive